National Coronavirus Hotline: 1800 020 080
Queensland Health CoronaVirus Hotline: 134 268
Concession Card Holders, children 16 and under and Pensioners are all Bulk Billed
Maple Street Surgery is a Mixed Billing practice meaning some doctors Bulk Bill and some private bill depending on the situation and patient (see above). Patients privately billed are able to instantly have the Medicare refund put into their nominated account.
Standard Consultation (up to 15min)
$75.00 adults – Medicare Rebate $38.75
Long Consultation (15min – 30min)
$105.00 adults – Medicare Rebate $ 75.05
Patients can either phone direct or use our online process to quickly and conveniently make appointments at times that suit you. You will be immediately notified by text of the reservation and will also receive a text on the day before, it’s very convenient! Consultations are normally by appointment but urgent medical problems will be dealt with promptly, just come in. Every attempt is made to keep time but emergencies and the unexpected do happen from time to time and we ask for your patience.
Doctors will organise for you to be quickly contacted for another appointment in the event you need to come back to discuss results. No results (MSS policy) are ever given over the phone. Our practice recommends making a follow-up appointment before you leave have to your tests done. In this case, silence really is golden!
A Doctors certificate can only be issued after a consultation so please make an appointment.
Doctors/Nurses will return telephone enquiries from patients at the end of each session unless the matter is urgent and needs to be attended too immediately.
We support the ‘home doctor service’. they can be contacted on 137426.
Please remember if it is an emergency, you should always phone for an ambulance on 000 or go straight to the nearest Hospital. Our Doctors provide care to many nursing home patients and provide after-hours support for Eden Rehabilitation Hospital.
We strive to provide a quality and caring service in a comfortable and nurturing atmosphere. Should you have any concerns or suggestions, please phone or write to:
Maple Street Surgery, PO Box 2 Cooroy QLD 4563
Phone: (07) 5447 6644